Get In Touch

Talk to our Melbourne team

Beshare is based in Victoria, Australia. We handle everything — sales, support, warranty, spare parts — from one team. No overseas call centres.

Email (fastest)

Support & warranty: support@beshare.com.au
General & pre-sales: info@beshare.com.au
We reply within 1–2 business days. Include your order number if it's a warranty or shipping question.

What to include in your email

• Sizing help? Your child's age, height (cm), and any riding experience.
• Warranty claim? Order number, bike model, description of the issue, photos if you can.
• Spare parts? Your model and the specific part. We stock common items in Melbourne.
• Wholesale / school / club enquiry? Quantity, intended use, delivery state.

Shipping

We ship Australia-wide from our Melbourne warehouse. East-coast metro (VIC/NSW/QLD/SA) typically arrives in 1–3 business days. WA, NT, and remote areas take 5–10 business days. See our shipping policy for details.

Returns

30-day return window from delivery. Item must be in original packaging, unused, and complete. See the full returns & refunds policy.

Social

eBay Australia (official store, seller feedback visible)

Off-road use only. Adult supervision required. appropriate protective equipment for the rider, activity and venue.

Seller and Queensland orders

Orders from this store are sold and supported by AUSUPPLY SOURCING PTY LTD.

For delivery to Queensland, sales of off-road motorbikes to buyers under 16 are prohibited. Proof of purchaser age may be requested before a sale is completed.