Get In Touch

Talk to our Melbourne team

Beshare is based in Victoria, Australia. We handle everything — sales, support, warranty, spare parts — from one team. No overseas call centres.

Email (fastest)

Support & warranty: support@beshare.com.au
General & pre-sales: aubeshare@hotmail.com
We reply within 1–2 business days. Include your order number if it's a warranty or shipping question.

What to include in your email

• Sizing help? Your child's age, height (cm), and any riding experience.
• Warranty claim? Order number, bike model, description of the issue, photos if you can.
• Spare parts? Your model and the specific part. We stock common items in Melbourne.
• Wholesale / school / club enquiry? Quantity, intended use, delivery state.

Shipping

We ship Australia-wide from our Melbourne warehouse. East-coast metro (VIC/NSW/QLD/SA) typically arrives in 1–3 business days. WA, NT, and remote areas take 5–10 business days. See our shipping policy for details.

Returns

30-day return window from delivery. Item must be in original packaging, unused, and complete. See the full returns & refunds policy.

Social

eBay Australia (official store, product reviews visible)

Off-road use only. Adult supervision required. AS/NZS 2063-approved helmets mandatory.